If you find yourself in a disagreement with your freelancer, no worries! Our dispute resolution services are here to help. Before you launch into a formal dispute, be sure you’ve tried talking it out. Use messages, discussions or direct communication to connect with and make your vision clear to your freelancer. If you find that you still can’t see eye to eye, request a refund from customer support. List your reasons for requesting the refund and provide plenty of supporting documentation to make your position clear and increase your chances of a quick, no-fuss refund. If your freelancer disagrees with your reasoning, the two of you can then work together to negotiate a solution. If all else fails, you can escalate the dispute to arbitration.